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Entertainment
Amazon Prime
INCustomer since 04 July 2021Last txn 3 months ago
Lifetime spend, INR
Rs 9.0K
Lifetime spend, USD
$0
Transactions
3
Avg per transaction
Rs 2,999
Recent transactions
No transactions in the recent window.
Drafted negotiation email
Based on your tenure and total spent, we drafted an outreach that asks for a 15% credit package. Review and approve to send.
Subject
Long-time customer asking about your retention program
Body
Hi Amazon Prime team,
I have been a customer since 04 July 2021 (60 months) and my account has paid Rs 8,997 across 3 transactions.
I am evaluating a few alternatives for the same use case as I plan the next 12 months of spend. Before I make a decision I wanted to ask: does Amazon Prime have a retention program or annual-commit pricing for long-tenured accounts at my volume?
Even a 10 to 15% credit on the next 12 months would keep me on the platform and we can avoid migration friction on both sides.
Happy to jump on a 15-minute call this week.
[Your name]