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H
Internet
Hathway Broadband
INCustomer since 01 December 2023Last txn 1 months ago
Lifetime spend, INR
Rs 32.4K
Lifetime spend, USD
$0
Transactions
18
Avg per transaction
Rs 1,800
Recurring pattern detected
Hathway Broadband
subscription monthly, ~every 30 days. Last seen 01 May 2026, next expected 01 Jun 2026.
Amount
Rs 1,800
Recent transactions
| Date | Description | Amount |
|---|---|---|
| 01 May 2026 | Internet | Rs 1,800 |
Drafted negotiation email
Based on your tenure and total spent, we drafted an outreach that asks for a 15% credit package. Review and approve to send.
Subject
Long-time customer asking about your retention program
Body
Hi Hathway Broadband team,
I have been a customer since 01 December 2023 (31 months) and my account has paid Rs 32,400 across 18 transactions.
I am evaluating a few alternatives for the same use case as I plan the next 12 months of spend. Before I make a decision I wanted to ask: does Hathway Broadband have a retention program or annual-commit pricing for long-tenured accounts at my volume?
Even a 10 to 15% credit on the next 12 months would keep me on the platform and we can avoid migration friction on both sides.
Happy to jump on a 15-minute call this week.
[Your name]