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Storage
Dropbox
USCustomer since 01 March 2022Last txn 1 months ago
Lifetime spend, INR
Rs 20.0K
Lifetime spend, USD
$239
Transactions
24
Avg per transaction
Rs 833
Recurring pattern detected
Dropbox Plus
subscription monthly, ~every 30 days. Last seen 01 May 2026, next expected 01 Jun 2026.
Amount
$20
Zombie suspected, 142d unused
Recent transactions
| Date | Description | Amount |
|---|---|---|
| 01 May 2026 | Suspected zombie, last login 142 days ago | $19.99 |
Drafted negotiation email
Based on your tenure and total spent, we drafted an outreach that asks for a 15% credit package. Review and approve to send.
Subject
Long-time customer asking about your retention program
Body
Hi Dropbox team,
I have been a customer since 01 March 2022 (52 months) and my account has paid Rs 19,992 across 24 transactions.
I am evaluating a few alternatives for the same use case as I plan the next 12 months of spend. Before I make a decision I wanted to ask: does Dropbox have a retention program or annual-commit pricing for long-tenured accounts at my volume?
Even a 10 to 15% credit on the next 12 months would keep me on the platform and we can avoid migration friction on both sides.
Happy to jump on a 15-minute call this week.
[Your name]