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Retail
Amazon US
USCustomer since 04 September 2023Last txn 3 weeks ago
Lifetime spend, INR
Rs 84.3K
Lifetime spend, USD
$1,011
Transactions
22
Avg per transaction
Rs 3,831
Recent transactions
| Date | Description | Amount |
|---|---|---|
| 15 May 2026 | Books and home goods, 4 items | $184.00 |
Drafted negotiation email
Based on your tenure and total spent, we drafted an outreach that asks for a 15% credit package. Review and approve to send.
Subject
Long-time customer asking about your retention program
Body
Hi Amazon US team,
I have been a customer since 04 September 2023 (34 months) and my account has paid Rs 84,280 across 22 transactions.
I am evaluating a few alternatives for the same use case as I plan the next 12 months of spend. Before I make a decision I wanted to ask: does Amazon US have a retention program or annual-commit pricing for long-tenured accounts at my volume?
Even a 10 to 15% credit on the next 12 months would keep me on the platform and we can avoid migration friction on both sides.
Happy to jump on a 15-minute call this week.
[Your name]